Lead Generation: Developing effective strategies for generating appointments through a variety of channels, including events, door knocking, mailers, cold calling, email marketing, and referrals.
Closing Deals: Establishing a thorough process for site surveys, explaining the benefits of solar to potential customers, and managing the entire sales process to ensure a seamless customer experience.
Engineering Support: Assisting the engineering team with preparing plans, submitting them to the city, and handling any corrections to meet regulatory requirements.
Resource Management: Ordering the necessary equipment like rails, wires, and mounting systems, while negotiating the best deals to save money on all components.
Team Management: Overseeing installation teams, drafting schedules, and coordinating with customers for installation times.
Quality Control: Conducting thorough quality checks post-installation and scheduling city inspections.
Customer Service: Communicating with customers to schedule installations and guide them through the process of activating their solar systems.
Standard Operating Procedures: I created detailed SOPs covering every aspect of the business to ensure smooth operations and consistent results.