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EMAIL & SMS FOR ONLINE BRANDS

Give your customers
a reason to come back.

I manage your email and text messages in Klaviyo, from the plan and copy to the design and sending. You run the brand. I help turn first-time buyers into repeat customers.

Book an email audit

With Klaudia Wis. We will review your emails and where buyers drop off.

HI, I’M KLAUDIA

Your emails should feel
like your brand.

I work with a handful of brands at a time so I can learn your products, your voice, and your customers.

You get one person who takes ownership of the plan, the copy, the design, and the day-to-day sending. I work with your team, so your emails and the rest of your marketing tell the same story.

THE WORK

From the first sign-up
to the next order.

  1. Give people a reason to sign up.

    Build forms and offers that make sense for your products and your buyers.

  2. Plan emails and texts around your store.

    Create a sending calendar around launches, promotions, and the messages your team is already sharing.

  3. Follow up when it matters.

    Set up messages for abandoned carts, new customers, repeat purchases, and people who have not bought in a while.

  4. Make each message fit the person.

    Send useful product suggestions and offers based on what a customer has bought or shown interest in.

  5. Ask for the next order at the right time.

    Build subscription offers and follow-ups around when your customers are likely to need more. Where it fits, add a physical postcard to reach past buyers.

  6. Make the design work on a phone.

    Clear copy, readable text, and an easy next step. Every email should be useful on a small screen.

A CLIENT EXAMPLE

From $37K to $254K
in monthly store sales.

This case study follows one store over a year of work on Klaviyo and Attentive.

$37,571monthly store sales before
$254,909monthly store sales after one year
28,910new email and SMS subscribers

We worked on sign-up forms, abandoned-cart messages, post-purchase emails, and campaigns to bring past customers back.

One client example. Store sales are not profit, and these results are not a forecast for your brand.

THE DESIGN WORK

Built for the brand.
Made to be read.

A selection of email designs for apparel, food, skincare, wellness, and other online stores. Open any design to see the full email.

YOUR EMAIL AUDIT

See where the next
order gets lost.

Book a call with me. We will look at your emails, your forms, and what customers receive after they buy. Then we can decide what is worth fixing first.

Book an email audit